Privacy Practices

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website HughesAlan.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

NOTE: Submitting a request for information or question via email does not create a contract or agreement for any services. Please do not provide private, confidential, financial, or personal health records via email to support@hughesalan.com. The Hughes Alan Group, Inc. will not sell, distribute, or make use of email transmitted to support@hughesalan.com for commercial purposes.

Except as provided, unless previously agreed upon in writing, all information provided is neither privileged nor confidential, including information exchanged through electronic communication. If you have any questions about this policy, contact The Hughes Alan Group at 931-368-9770 or support@hughesalan.com.

Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when participating in activities on the Site, or otherwise contacting us.
  • Device Information: We may collect device information (such as your IP address, browser type, referring/exit pages, and operating system) automatically when you visit our Site for the purpose of logging and troubleshooting issues.
  • Cookies and Tracking Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about you and your interaction with our Site.

How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, operate, and maintain our Site and services.
  • To improve, personalize, and expand our Site and services.
  • To understand and analyze how you use our Site and services.
  • To develop new services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.

Disclosure of Your Information

We may share information we collect about you in the following ways:

  • With service providers who need access to such information to carry out work on our behalf.
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • With your consent or at your direction.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet, or method of electronic storage, is 100% secure and reliable.

All data collected by The Hughes Alan Group’s website is encrypted in transport. Site administrators are required to have a username and password to access the site. The server is backed up nightly to an offsite data storage and can be recalled or restored within one hour.

Your Choices Regarding Your Information

You have several choices regarding the use of information on our Site:

  • Opt-Out: You may opt out of receiving future promotional emails from us by following the instructions in those emails.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at support@hughesalan.com.